bajee's Privacy Policy
bajee treats the security of your personal information as its highest priority. This policy clearly describes how we collect, use, and protect your data.
1 Introduction and Scope
bajee ("we", "us", or "the platform") is an online betting and casino service operated for players in Bangladesh. This privacy policy explains in detail how the personal information you provide when using our website bajee.cam is collected, stored, processed, and protected.
This policy applies to all registered and unregistered users of bajee.cam. Please read this document carefully before using our services. If you do not agree with any part of this policy, please refrain from using our platform.
bajee always respects its users' privacy and uses industry-standard security technology to protect data. We never sell your information to unauthorized third parties.
2 What Information We Collect
2.1 Personally Identifiable Information
When you create an account or use our services on bajee, we may collect the following information:
- Full name and date of birth (for age verification — only for those aged 21 or above)
- Email address
- Mobile number (for bKash, Nagad, Rocket, or Upay verification)
- National ID card or passport number (during the KYC verification process)
- Payment method details (mobile banking account number)
2.2 Automatically Collected Technical Information
When you visit our website, our server automatically records the following information:
- IP address and device type
- Browser name and version
- Operating system
- Pages visited and time spent
- Referral source (which link you came from)
- Cookie and session data
2.3 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we also store the following information:
- Betting history and transaction records
- Deposit and withdrawal details
- Game preferences and playing patterns
- Bonus and promotion usage history
- Customer service communication records
3 Purpose of Using Information
bajee uses your information only for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay.
- Service Improvement: To analyze your usage patterns and improve the quality of the platform.
- Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
- Customer Support: To resolve your issues and provide 24/7 Bengali live chat support.
- Responsible Gaming: To identify excessive gaming tendencies and provide necessary assistance.
- Legal Obligations: To comply with applicable laws and regulations.
- Age Verification: To ensure the platform is used only by those aged 21 or above.
4 Information Sharing and Disclosure
4.1 When We Do Not Share Information
bajee never sells, rents, or shares your personal information with third parties for commercial purposes. Your privacy is of the highest importance to us.
4.2 Cases of Limited Information Sharing
In the following limited circumstances, we may share your information with specific parties:
- Payment Processors: Mobile banking services such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions.
- Technology Service Providers: Selected partners for server hosting, security, and technical support — who are contractually bound to comply with our privacy policy.
- Legal Obligations: When required to comply with court orders, lawful requests from investigative authorities, or applicable law.
- Fraud Prevention: Providing information to relevant authorities in cases of serious fraud or money laundering.
In all of the above cases, we share only the minimum necessary information and ensure appropriate security measures are in place.
5 Cookies and Tracking Technology
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. bajee uses cookies for the following purposes:
- Essential Cookies: To maintain your login session and ensure core functionality — the platform cannot work properly without these.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To understand site usage patterns and improve services — this data is anonymous.
- Security Cookies: To detect fraud and unauthorized access.
5.2 Cookie Controls
You can control cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some features of the platform from working properly. Most modern browsers allow you to view, manage, and delete cookies.
6 Data Security Measures
6.1 Technical Security
bajee uses industry-standard security technology to keep your information safe:
- SSL Encryption: All data transferred between you and our servers is encrypted.
- Firewall Protection: Advanced firewall systems block unauthorized access.
- Regular Security Audits: The security of our systems is regularly tested.
- Data Encryption: Stored sensitive information is kept in encrypted format.
- Two-Factor Authentication: For additional security on your account.
6.2 Organizational Security
Alongside technical measures, we also ensure data protection at the organizational level:
- Only authorized staff have access to user information on a need-to-know basis.
- All staff are trained on data protection.
- Data confidentiality agreements with third parties are mandatory.
- A rapid response plan is in place for any data breach incident.
Please note, however, that no method on the internet is 100% secure. We commit to providing the highest level of protection, but absolute security cannot be guaranteed.
7 Data Retention Period
We do not retain your information longer than necessary. Retention periods for different types of information are as follows:
- Account Information: For as long as the account is active, and after closure as required by legal obligations.
- Transaction Records: Retained for a defined period in compliance with financial regulations.
- Customer Service Communications: For a reasonable period after the issue is resolved.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
- KYC Documents: For a defined period after verification is complete, as required by legal obligations.
After the retention period, information is securely deleted or anonymized.
8 Your Rights and Controls
As a user of bajee, you have the following rights over your own information:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances, you can request that your information be deleted — however, this may not be fully possible if legal obligations apply.
- Right to Restrict Processing: In some cases, you can request that the use of your information be limited.
- Right to Data Portability: You can request to receive your information in a structured, commonly used format.
- Right to Object: You can object to your information being used for specific purposes.
To exercise these rights, contact us at: [email protected]
9 Protection of Minors
bajee strictly does not provide services to anyone under the age of 21. We do not knowingly collect any personal information from minors. We have age verification measures in place during the registration process.
If we are informed or become aware that a minor's information is in our system, we will immediately delete that information and close the associated account. If you suspect your child or any minor is using bajee, please contact us.
10 Third-Party Links and Services
The bajee platform may integrate services from third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, or Microgaming. These third parties have their own privacy policies.
bajee is not responsible for the privacy practices of these third parties. We recommend that you review their privacy policies. For payment services on our platform, bKash, Nagad, Rocket, and Upay follow their own data protection policies.
11 International Data Transfers
For operational purposes, your information may in some cases be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:
- Adequate data protection laws apply in the country to which the data is transferred, or
- The recipient party is contractually bound to ensure a level of protection equivalent to our privacy policy.
bajee always ensures the protection of your information, regardless of which country it is processed in.
12 Changes to the Privacy Policy
bajee may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you at your registered email address or when you log in to the platform.
Continued use of the service after each update will be considered as your acceptance of the revised policy. We therefore recommend that you visit this page regularly.
The "Last Updated" date at the top of this policy always indicates the date of the most recent change.
13 Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support
Our privacy team will process your request as quickly as possible. We provide full support in Bengali.
Related Policies
Please also read our other important policies:
- Terms & Conditions — All conditions for using the service
- Responsible Gaming — Safe and healthy gaming habits
- About Us — Learn more about bajee
- FAQ — Answers to frequently asked questions